Customs Trade Specialist

FedEx Logistics; Memphis, Northern (TN, KY); On-site; USD 42,000 - 65,000; Full time

Job summary

FedEx Logistics in Memphis, TN seeks a Customs Documentation Coordinator to ensure compliant import entry for goods into the US. You will coordinate documentation, classify items for release, and maintain records, while delivering top-tier customer service in a fast-paced environment.

Ideal candidates have a HS diploma or GED and at least 1 year of related experience, with strong communication and data-entry skills, ready to work onsite and collaborate across teams.

Qualifications

• HS Diploma or GED required; minimum 1 year of related industry experience preferred.
• At least 6 months of work experience; data entry and basic software tasks.
• Excellent communication, organizational and interpersonal skills.

Responsibilities

• Coordinate documentation for US Customs/government agencies for entry of goods.
• Provide impeccable customer service and timely communications.
• Process and classify goods to ensure proper duty and penalties risk.
• Maintain accurate shipment records and comply with regulations.

Skills

Customer service

Data entry

Communication skills

Problem solving

Organizational skills

Interpersonal skills

Independent work

Education

HS Diploma or GED

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference.

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex opcos, customers and government agencies to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Performs entry reconciliations as needed

Ensure all government and organizational policies are followed.

Follow up on Customs matters and resolve problems.

Performs entry reviews as needed

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. Minimum of 12 months of industry experience preferred. Minimum of 6 months work experience required.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Knowledge of customs regs, harmonized tariff schedules preferred.

Preferred Qualifications: Shift: Mon - Fri 8:00 AM - 5:00 PM CST Location: This is an onsite role.

Pay Transparency:

Pay:

Additional Details:

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.