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FedEx Logistics in Indianapolis is seeking a documentation coordinator to handle US customs entries for importers. You will classify goods, perform data entry, and process agency filings, ensuring compliance with regulations while delivering exceptional customer service.
You will collaborate with internal teams and clients, manage shipment documentation, and may handle remote filings. Paid training is provided as you contribute to accurate, on-time customs processing.
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
Provide impeccable customer service
Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
Adhere to all international importing and exporting regulations.
Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers
Process agency brokerage shipments
May handle remote filings
Ensure all government and organizational policies are followed
Performs other duties as assigned. Paid Training Provided
HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred
Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows
Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills
Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision
Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments
Pay: Work Schedule: Monday through Friday 6 AM -2:30 PM
For details on our comprehensive benefits, click here
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability
FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840