Customs Trade Coordinator

FedEx Logistics; Jonesboro (AR); Hybrid; USD 40,000 - 55,000; Full time

Job summary

FedEx Logistics in Jonesboro, AR is seeking a detail-oriented documentation coordinator to manage import paperwork for US Customs and government agencies. You will provide excellent customer service, perform data entry, and ensure accurate classification for customs release.

The role requires HS Diploma or GED, 6 months of experience, and at least 1 year using computer systems for routine tasks. A hybrid work setup is available within 50 miles of the location.

Qualifications

• HS Diploma or GED required; no industry experience required; minimum of 6 months work experience preferred.
• At least 1 year of experience using computer systems with data entry, document creation, and navigation of standard software applications.
• Excellent verbal and written communication, organizational and interpersonal skills.

Responsibilities

• Coordinate documentation required by US Customs and government agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service and communicate with customers, carriers, brokers, and internal staff.
• Data entry and processing of various import related documentation for submission to US Customs; may handle PGA's (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments; may handle remote filings.
• Ensure all government and organizational policies are followed.
• FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

Skills

Data entry

Customer service

Communication

Problem solving

Organization

Interpersonal skills

Independent work

Education

HS Diploma or GED

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications

• Shift: Mon - Fri 8:00 AM - 4:30 PM CST
• Location: This is a hybrid role; must reside within 50 mile radius of location.

For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.