Customs Trade Specialist

FedEx Logistics; Springfield (MO); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics in Springfield, MO, seeks a detail-oriented import specialist to coordinate US Customs documentation for entry of goods and provide top-tier customer service. The role involves classification, data entry, and liaison with government agencies and internal teams.

The position is hybrid with onsite requirements; HS Diploma or GED and 1+ year of relevant experience preferred. Compensation reflects starting wage and benefits; join a global logistics leader.

Qualifications

• HS Diploma or GED required; minimum industry experience preferred; strong communication and organizational skills expected.
• Ability to handle high volume, time-sensitive work with minimal supervision.
• Excellent verbal and written communication; proficient data entry and document creation.
• Knowledge of customs regulations and harmonized tariff schedules preferred.

Responsibilities

• Coordinate documentation required by US Customs for entry of goods.
• Provide impeccable customer service and coordinate with internal teams and government agencies.
• Obtain correct classification of goods for customs release from various sources.
• Data entry and processing of import-related documentation for submission to US Customs.
• Process agency brokerage shipments and handle remote filings as needed.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Time management

Education

HS Diploma or GED

Tools

Tariff schedules

Customs databases

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference.

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex opcos, customers and government agencies to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Performs entry reconciliations as needed

Ensure all government and organizational policies are followed.

Follow up on Customs matters and resolve problems.

Performs entry reviews as needed

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. Minimum of 12 months of industry experience preferred. Minimum of 6 months work experience required.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Knowledge of customs regs, harmonized tariff schedules preferred.

Preferred Qualifications:

Monday–Friday, 8:00am–5:00pm. Hybrid role with a strong onsite requirement. Employees must report onsite regularly, especially during training. Hybrid eligibility may begin after training. Candidates must live within 50 miles of the FedEx campus in Springfield, MO 65804. Employees are required to work onsite at the FedEx campus several times per week.

Pay Transparency:

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current.

Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors.

Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay:

Typical starting rate: $21.14

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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• Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.