Customs Trade Coordinator - S2

FedEx-Logistics; Town of Tonawanda (NY); Hybrid; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health, vision & dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics in Tonawanda, NY seeks a detail-oriented entry specialist to manage release and classification tasks across multiple shipments. You will coordinate with customers, CBP, and internal teams while ensuring compliance with customs rules and FedEx procedures.

The role requires a high school diploma or GED and 2 years of business experience, including 1 year in a similar function. Excellent communication and ability to work independently on time-sensitive duties are essential.

Qualifications

• High school diploma or GED required.
• Two years of business experience required, including one year in related field preferred.
• Strong knowledge of CBP regulations and harmonized tariff preferred.
• Ability to analyze data and information.

Responsibilities

• Decision making for release related tasks and assigning work to appropriate queue.
• Process release and classification for shipments and entry processing.
• Communicate with customers, CBP and other agencies to obtain information.
• Enter and process invoices and payments in FedEx systems.
• Maintain compliance with customs laws and FedEx procedures.
• Handle high volume and time-sensitive work.

Skills

Data entry

Analytical thinking

Communication skills

Time management

Independent work

Education

High school diploma or GED

Tools

FedEx systems

Spreadsheets

MS Office

Outlook

Job description

This position is responsible for any of the various tasks listed as assigned. Decision making for release related tasks, assigning work to the appropriate queue for proper entry processing, live/quota entries, FDA/FWS entries, scrolling, voids/deletes and voluntary entries utilizing computer skills in a windows environment.

Maintains uniform business practices and procedures to ensure compliance with customs and oga laws and regulations and according to FedEx express expectations. Analyzes documentation provided to determine that harmonized tariff number and whether the shipment qualifies for special tariff treatment, NAFTA, reduced duty rates and ensures all government agency regulations are followed. Also ensures that the required information is submitted or transmitted electronically. Completes the classification of imported merchandise by determining the proper tariff classification and associate duty rate, and calculating the entered value using t/b and FedEx systems. Contact customers to resolve classifications questions or to obtain government documentation required for entry. Completes the release and classification processing of each aged shipment after obtaining all missing information or documentation or move to the proper queue for processing. Answers inquiries by FedEx express and FedEx express customers about the clearance status of any shipment. Accesses the internet, FedEx systems for customer databases, spreadsheets & manifest scrolling. Communicates with customers, CBP and other government agencies in order to obtain information necessary for release. Analyzes and researches unapplied cash and non-payments by using accounting systems (odq) and mainframe application 74. Makes necessary adjustments to the FedEx account as requested by management. Processes all monthly and additional invoices that need to be sent out to FedEx express.

High school diploma/GED. Two (2) years of business experience required, which includes one (1) year of related business experience preferred. Strong working knowledge of cbp regulations and harmonized tariff as well as oga regulations preferred. Ability to analyze data and information. Ability to make sound decisions in a time sensitive atmosphere. Strong organizational skills to allow for completing multiple duties and meet multiple deadlines. Excellent communication skills, written and oral.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications:

Schedule: Monday-Friday, 4:00 PM-12:30 AM.Work Location: This is a hybrid position based in Tonawanda, NY. Candidates must live within 50 miles of the FedEx campus and be available to work onsite several times per week. Work-from-home eligibility begins after successful completion of training.

Pay Transparency:

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay:

Typical starting rate: $21.45

Additional Details:

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.