Customs Trade Coordinator - S2

FedEx Logistics; Phoenix (AZ); Hybrid; USD 42,000 - 66,000; Full time

Job summary

FedEx Logistics seeks an Imports Coordinator in Phoenix to manage US customs documentation, classifying goods for release, and processing import-related filings. You will ensure accurate records, deliver superior customer service, and collaborate with carriers, brokers, and internal teams.

The role requires MS Office proficiency, strong communication, and the ability to work across multiple systems in a fast-paced, hybrid environment.

Qualifications

• HS Diploma or GED required; no industry experience required.
• Minimum 6 months work experience preferred.
• Data entry/keyboard experience required.
• Proficiency in MS Office and Outlook.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US.
• Provide impeccable customer service to importers and carriers.
• Obtain correct classification of goods for customs release from databases, SOPs, tariff book, or internet.
• Data entry and processing of import-related documentation for submission to US Customs and PGA’s.
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work with internal staff, carriers, brokers, government agencies, and customers to deliver high-level service.
• Process agency brokerage shipments and may handle remote filings.

Skills

Data entry

MS Office

Communication

Time management

Problem solving

Customer service

Education

HS Diploma or GED

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications:

Shift: Tues - Sat 2:00 PM - 10:30 MST

Location: This is a hybrid role.

• Know Your Rights
• Pay Transparency

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.