Customs Trade Coordinator

FedEx-Logistics; Town of Tonawanda (NY); On-site; USD 26,000 - 36,000; Full time

Job summary

FedEx Logistics in Tonawanda, NY is seeking a Customs Trade Coordinator to handle U.S. customs entry documentation. You will ensure accurate classification and timely submission, maintaining records and delivering high-quality service. Training is provided.

The role requires excellent communication, data entry skills, and the ability to work with multiple systems while complying with all import/export regulations. On-site role with growth opportunities.

Qualifications

• HS Diploma or GED required with no industry experience required.
• Minimum 1 year of experience using computer systems and data entry.
• Excellent verbal and written communication; strong organization.
• Ability to work independently with minimal supervision.
• Experience navigating standard software and basic office equipment.

Responsibilities

• Coordinate documentation required by US Customs for entry of goods.
• Provide impeccable customer service to importers and carriers.
• Obtain correct classification of goods for customs release.
• Data entry and processing of import-related documentation.
• Maintain shipment documentation in compliance with record-keeping rules.
• Adhere to international importing/export regulations and policies.
• Collaborate with internal staff, other FedEx operations, and customers.
• Process agency brokerage shipments and may handle remote filings.

Skills

Data entry

Customer service

Communication skills

Problem solving

Independent work

Education

HS Diploma or GED

Tools

Office software

ERP/Customs software

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications:

Pay Transparency:

Pay: 18.87 - 26.42 USD Hourly

Additional Details: Customs Trade Coordinator

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.