Customs Trade Coordinator

FedEx Group; Memphis (TN); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

Tuition reimbursement

Job summary

FedEx Logistics in Memphis, TN is seeking a Documentation Coordinator to manage customs documentation for entry of goods into the US, ensuring accurate classification and compliance.

You will provide impeccable customer service, perform data entry, and coordinate with carriers, brokers and government agencies. Training provided; HS diploma or GED required; at least 1 year of computer systems experience.

Qualifications

• HS Diploma or GED required.
• No industry experience required.
• Minimum of 6 months work experience preferred.
• Proven ability to perform data entry and navigate standard software applications.

Responsibilities

• Coordinate documentation required by US Customs and Government Agencies for entry of goods.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs.
• Maintain and keep current all shipment documentation in compliance with record keeping requirements.
• Adhere to all importing and exporting regulations.
• Work with internal staff, departments, carriers, brokers and government agencies to deliver high level of service.
• Process agency brokerage shipments; may handle remote filings.
• Ensure all policies are followed; participate in training as needed.
• Perform other duties as assigned; paid training provided.

Skills

Customer service

Data entry

Communication

Problem solving

Time management

Education

HS Diploma or GED

Tools

Office software

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications

Shift: 8:00am – 5:00p.m. CST. Hybrid role with a strong onsite requirement. Employees must be comfortable reporting onsite regularly, especially during training. Transition to hybrid eligibility may occur after training and role requirements are successfully met.

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay

Typical starting rate: $19.00

Additional Details

For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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• Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.