Customs Trade Coordinator

FedEx; Arkansas; Hybrid; USD 19,000 - 28,000; Full time

Job summary

FedEx Logistics in Arkansas is seeking an Import Documentation Coordinator to manage US Customs documentation for entry of goods and provide impeccable customer service.

You will obtain correct classifications for customs releases, perform data entry, and maintain compliance across all shipment records while collaborating with internal teams and customers. The role includes handling agency filings and hybrid work with on-site proximity to the facility.

Qualifications

• HS Diploma or GED required.
• 1 year of professional computer systems experience preferred.
• Excellent communication and organizational skills.
• Ability to handle time-sensitive, high-volume work.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release.
• Data entry and processing of import related documentation.
• Maintain and keep current shipment documentation in compliance with record keeping requirements.
• Adhere to international importing/exporting regulations.
• Work closely with internal staff, other FedEx operations, and customers.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.
• Paid training provided.

Skills

Communication skills

Organizational skills

Interpersonal skills

Problem solving

Data entry

Customer service

Education

High school diploma or GED

Tools

Office software

Multiple systems

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications:

Shift: Tues - Sat 6:00 AM - 2:30 PM CST

Location: This is a hybrid role; must reside within 50-mile radius of facility.

Pay Transparency

Pay

Additional Details

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.