Customs & Trade Compliance Agent (Hybrid, Paid Training)

FedEx Logistics; Indianapolis (IN); Hybrid; USD 23,000 - 25,000; Full time

Job summary

FedEx Logistics seeks a detail-oriented import documentation specialist to coordinate U.S. customs filings, classify goods, and process related paperwork. The role emphasizes accuracy, collaboration with internal teams, and timely customer service.

The position requires a HS Diploma or GED with no prior industry experience; data entry skills and proficiency with standard office software are essential. Hybrid work starts after six weeks of training.

Qualifications

• HS Diploma or GED required; no industry experience required.
• No work experience required.
• A minimum of 1 year of computer systems experience in a professional or educational setting.
• Ability to perform routine data entry, document creation, navigation of standard software applications.
• Excellent communication skills, verbal and written.
• Organizational and interpersonal skills.
• Ability to work independently with minimal supervision.
• Ability to use multiple systems and reference material.

Responsibilities

• Coordinate documentation required by US Customs and Government Agencies for entry of goods into the US.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release.
• Data entry and processing of import documentation for submission to US Customs.
• Maintain and keep current shipment documentation in compliance with record keeping requirements.
• Adhere to importing regulations and policies.
• Work with internal staff to deliver high level service.
• Process agency brokerage shipments.

Skills

Data entry

Customer service

Communication

Attention to detail

Time management

Interpersonal skills

Independence

Education

HS Diploma or GED

Tools

MS Word

MS Excel

Microsoft Teams

SharePoint

Job description

FedEx Logistics seeks a detail-oriented import documentation specialist to coordinate U.S. customs filings, classify goods, and process related paperwork. The role emphasizes accuracy, collaboration with internal teams, and timely customer service.

The position requires a HS Diploma or GED with no prior industry experience; data entry skills and proficiency with standard office software are essential. Hybrid work starts after six weeks of training.