Customs Trade Agent - S2

FedEx Logistics; Jonesboro (AR); Hybrid; USD 23,000 - 32,000; Full time

Job summary

FedEx Logistics is seeking a detail-oriented person to coordinate documentation for US Customs and related government agencies. You will ensure proper classification for customs release, perform data entry for import Documentation, and maintain records with accuracy.

The role includes high-volume, time-sensitive work, strong customer service, and collaboration with internal teams. Training is provided, and the position is hybrid with onsite requirements during training.

Qualifications

• HS Diploma or GED required.
• Data entry/keyboard experience required.
• Working knowledge of MS Office and email applications such as Outlook.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing regulations.
• Work closely with other internal staff and departments to deliver high level of service to customers.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.
• Performs other duties as assigned. Paid Training Provided.

Skills

Data entry

MS Office

Communication skills

Organizational skills

Self-motivation

Education

HS Diploma or GED

Tools

Outlook

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing regulations.

Work closely with other internal staff and departments to deliver high level of service to customers.

Process agency brokerage shipments.

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. No work experience required.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with internal staff, management of all levels, internal departments.

Preferred Qualifications:

Monday-Friday, 3:00 PM–11:30 PM. Hybrid role with a strong onsite requirement, especially during training. Hybrid eligibility may be considered after successful training completion and meeting role requirements. Candidates must live within 50 miles of the FedEx campus in Memphis, TN 38116, or Jonesboro, AR 72401. Employees are required to work onsite at the FedEx campus several times per week.

Pay Transparency:

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay:

Typical starting rate: $19.75

Additional Details:

For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.