Customs Operations Senior Specialist

HITACHI ENERGY USA INC; Town of Mount Pleasant (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid leave

Flexible work arrangements

Job summary

Hitachi Energy is seeking a Customs Operations Specialist to manage inbound US customs processes, ensure regulatory compliance and optimize clearance activities. You will work with brokers, verify HS/HTS classifications, and prepare SAP GTS instructions to support timely cargo release.

You will review documentation, monitor performance, and drive improvements across trade compliance and entry processes within a global supply chain.

Qualifications

• Advanced knowledge of customs laws and HS codes, Incoterms and broker coordination.
• 5+ years’ experience managing international inbound customs operations.
• Experience reviewing import documentation, customs entries and trade compliance.
• Experience preparing customs instructions and working within customs processes.
• Experience using SAP S/4HANA incl. GTS and TM modules.
• CCS or equivalent certification preferred.

Responsibilities

• Lead inbound customs operations for shipments into the United States.
• Review import documents for compliance with laws and Section 232 requirements.
• Coordinate with customs brokers to prepare entries and cargo release.
• Verify shipping docs, HS/HTS classifications and trade information.
• Prepare customs instructions in SAP GTS per internal requirements.
• Support audits and manage follow-up with brokers.
• Produce KPI reports to monitor performance and savings.

Skills

Inbound customs operations

Customs broker coordination

Trade compliance knowledge

HS codes & HTS classification

Incoterms & regulatory understanding

CCS certification preferred

Education

No specific degree required

Tools

SAP S/4HANA (GTS/TM)

Job description

The Opportunity As a Customs Operations Specialist, you will manage import customs operations for goods entering the United States by establishing procedures for collecting and validating documentation, reviewing trade compliance requirements, coordinating with customs brokers, and supporting customs entry and cargo release activities. The role involves working with products subject to Section 232 regulations, verifying shipping documentation and HS/HTS classifications, preparing customs instructions within SAP GTS, supporting customs entry audits and corrections, monitoring customs performance through reporting, and addressing customs-related delays or issues that impact on-time delivery and costs. Your work helps maintain compliant import processes, supports supply chain continuity, and contributes to reliable movement of goods through effective customs management and process improvement.

How You’ll Make an Impact

• Lead customs operations for inbound shipments into the United States, including document collection and validation.
• Review import documentation for compliance with customs laws, regulations, and Section 232 requirements.
• Coordinate with customs brokers to prepare customs entries and facilitate cargo release.
• Verify shipping documentation, including HS/HTS classifications and required trade compliance information.
• Prepare and submit customs instructions in SAP GTS according to internal requirements.
• Support customs entry audits and manage follow-up actions and correction requests with customs brokers.
• Prepare customs operations reports and KPI metrics to monitor performance and identify savings opportunities.
• Investigate customs-related delays and implement improvements to reduce delivery impacts and additional storage costs.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Advanced knowledge of customs laws and regulations, including HS codes, Incoterms, customs procedures, free trade agreements, Section 232 regulations, and customs broker coordination.
• 5+ years of experience managing international inbound customs operations and customs broker relationships.
• Experience reviewing import documentation, customs entries, and trade compliance requirements.
• Experience preparing customs instructions and working within customs operational processes.
• Experience using SAP S/4HANA, including GTS and TM modules.
• CCS (Certified Customs Specialist) or equivalent certification preferred.

More About Us

You will gain exposure to global customs operations while collaborating with cross-functional teams and building knowledge across international trade processes. Work on innovative energy technologies that support power infrastructure and related operations. Collaborate with experienced professionals across customs, trade compliance, logistics, and supply chain functions. Access learning and development opportunities to support ongoing professional growth.

Receive health and retirement benefits offered through company programs. Benefit from paid leave and workplace flexibility in accordance with company policies.

Equal Employment Opportunity

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Equal Employment Opportunity Hitachi is an Equal Employment Opportunity (EEO) employer.

We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities.

Accessibility and reasonable accommodation

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.