Customs Compliance Specialist - Client Onsite

Buckland; Detroit (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Collaborative environment

Professional development

Growing organization

Job summary

Buckland is hiring a Customs Compliance Specialist – Client Onsite in Detroit, MI. You will support major clients’ compliance projects, manage OSS shipments, and coordinate with brokers and service providers to ensure regulatory compliance.

The role emphasizes data reporting, documentation, and cross-team collaboration, with a focus on accuracy, customer service, and timely delivery in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business or International Business.
• Bilingual Spanish/English preferred.
• U.S. Customs Broker License or CCS preferred.
• 1 year of customer service experience preferred.
• HTS classification and ECCN knowledge a plus.
• MS Office: Excel, Word, PowerPoint, Access.
• Strong problem solving and decision making.
• Excellent verbal and written communication.
• Legally eligible to work for the company.
• Willingness to travel to CAD/USA/MEX as needed.

Responsibilities

• Assist with compliance projects for major clients.
• Provide logistical support and oversight of service providers.
• Interact with client brokers & compliance vendors.
• Create reports and draft compliance processes/work instructions.
• Ensure timely follow up to obtain documentation.
• Manage Online Shipping System to ensure compliant exports.
• Participate in meetings and team projects to complete tasks.
• Maintain an organized calendar for meetings and initiatives.
• Provide exceptional customer support and resolve inquiries promptly.

Skills

Bilingual Spanish/English

Verbal and written communication

Problem solving

Education

Bachelor's degree in Business or International Business

Tools

MS Office (Excel, Word, PowerPoint, Access)

Job description

Customs Compliance Specialist- Client Onsite

Detroit, MI, USA

Job Description

Posted Friday, August 28, 2026 at 5:00 AM

Who we are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Buckland is looking for a Customs Compliance Specialist – Client Onsite

What you’ll be doing

This position is responsible for assisting with compliance projects for major clients. Reporting to the Manager, Compliance and Consulting or their designee and dotted line reporting to the Client’s Customs Manager, this individual will provide logistical support and oversight over service providers for the customer.

What we can offer you

• Competitive salary, benefits package, and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization

You will be responsible for

• Ensure timely follow up with client’s contacts to obtain necessary documentation.
• Manage an Online Shipping System (OSS) to ensure client shipments are exported in compliance with all laws and regulations.
• Interact regularly with client’s brokers and compliance service providers, and vendors.
• Participate in meetings and work together as a team to complete projects
• Create reports, assist in drafting compliance processes, and work instructions
• Good written and verbal communication skills.
• Apply your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
• Demonstrate your meticulous attention to detail by ensuring accuracy and decision making.
• Driven by results working in a fast-paced environment.
• Maintain a well-organized calendar to balance meetings, tasks, and future initiatives.
• Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively.

What we need from you

• Bachelor's Degree in Business or International Business or similar discipline
• Bilingual (Spanish/English) preferred (for southern border only).
• U.S. Customs Broker License or CCS (Certified Customs Specialist) preferred
• Minimum 1 year of customer service experience preferred.
• Knowledge of HTS classification Principles and determining ECCN export classification codes is an asset.
• MS Office experience including Excel, Word, PowerPoint, and Access.
• Excellent problem solving and decision-making skills.
• Strong verbal and written communication skills.
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MEX.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at [e-mail]

As we receive a high volume of applications, we’re only able to contact candidates selected to move forward. While we truly appreciate your interest, we are unable to respond to general inquiries regarding application status. Thank you for your understanding.