Customs Brokerage Coordinator

Alba Wheels Up International

United States

On-site

USD 29,811 - 39,743

Full time

14 days+

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Job summary

A customs and logistics authority based in the United States is seeking a Customs Brokerage Coordinator to manage air and ocean shipments and provide exceptional customer service. The role requires strong attention to detail, experience with Customs brokerage, and proficiency in Microsoft Office applications, specifically Excel. Ideal candidates will thrive in a fast-paced environment, assisting with compliance and shipment-related inquiries. Join our dynamic team and make an impactful contribution!

Qualifications

4+ years of experience in Customs brokerage for air and ocean shipments.
2+ years of data entry experience in a professional office environment.
Proficiency in Windows and Microsoft Office Suite, especially Excel.

Responsibilities

Process Customs brokerage for air and ocean shipments.
Classify goods using the Harmonized Tariff Schedule (HTS).
Maintain accurate documentation and records in Cargowise.

Skills

Attention to detail

Organizational skills

Communication skills

Team player

Ability to work independently

Fast-paced adaptability

Education

High school diploma or equivalent

Associate degree or higher

Tools

Cargowise

Microsoft Office Suite

Google Docs

Job description

CAREERS

Fast growing like your aspirations

Alba is the Customs and Logistics Authority. The success we bring to our customers means we’re looking for talented individuals to join our team. If your primary focus is on customer success, and you have experience in the customs brokerage, trade compliance, or logistics field, we want to speak with you. Review our currently available positions below to see if we have a role for you. Don’t see anything just yet? Contact us and tell us a little about yourself.

Let’s see what might be in our plan…

“Right now is the perfect time to join Alba – we’re in explosive growth mode! I’ve found this to be an amazing organization to work in with some incredibly talented individuals to work with. We’re making great waves right now!”

Daniel, Marketing, 2024.

Position: Customs Brokerage Coordinator Location: Valley Stream, NY

Job Id: 144 # of Openings: 2

Alba Wheels Up is a premier Customhouse broker and Freight Forwarder. Alba Wheels Up has become the standard for the expertise needed to handle the Wearing apparel, Perishable, Electronics and Marble & Stone sectors, traditionally the most difficult commodities to both harmonize and provide supply chain management to. Our Global network provides true door-to-door service and supply chain management required in today's logistics environment. Our advanced transport management platform ensures visibility of our client's freight from point to point. All team members are encouraged and supported to obtain their career and personal goals while working in world class facilities.

Job Description

We are seeking a skilled and detail-oriented professional to join our team. This role combines responsibilities for Customs brokerage and drawback entry processing, with a strong emphasis on providing and maintaining effective customer service, resolving shipment-related issues, and ensuring compliance with U.S. Customs and participating Government Agencies (PGAs). If you have experience in Customs brokerage, drawback processing, and enjoy working in a collaborative, fast-paced environment, we’d love to hear from you.

Responsibilities

Process Customs brokerage for air and ocean shipments, including data entry and preparation of import-related documentation for submission to U.S. Customs and PGAs.
Classify goods using the Harmonized Tariff Schedule (HTS) across a broad range of commodities.
Follow up on Customs matters, resolve issues, and maintain accurate documentation and records in systems like Cargowise.
Assemble and file drawback entries with U.S. Customs, ensuring accuracy and compliance.
Prepare and manage billing packages for customers.
Maintain and update shared Excel and Google spreadsheets to track key data for the Customs teams.
Provide timely responses to customer and inter-company inquiries, resolving problems efficiently.
Save and organize electronic records of all documentation in systems such as Cargowise.
Collaborate with management and internal personnel to meet customer requirements and maintain high service standards.

Qualifications & Requirements

High school diploma or equivalent required; an associate degree or higher is preferred.
Minimum of 4 years of experience in Customs brokerage for air and ocean shipments.
Minimum of 2 years of data entry experience in a professional office environment.
Proficiency in Windows and Microsoft Office Suite (Excel expertise is essential).
Experience with Customs Brokerage software; experience working with Cargowise is a plus.
Familiarity with Google Docs is a plus.
Strong organizational skills and extreme attention to detail.
Excellent communication skills (verbal and written).
Must be a team player who can also work independently.
Ability to thrive in a busy, fast-paced environment.
Knowledge of the import business, Customs brokerage, and drawback processing is a plus.
Customs Broker's License, FTZ experience and CargoWise experience all preferred but not required.