Customs Account Analyst, Intermediate

Buckland; Arkansas; Hybrid; USD 45,000 - 60,000; Full time

Job summary

Buckland is seeking a Customs Account Analyst with expertise in customs brokerage to manage documentation and coordinate customs release processes. This role involves high-level customer service, preparing customs documents, and ensuring compliance with customs regulations.

The ideal candidate has experience in logistics, strong organizational skills, and a high school diploma. The position is available on a remote, hybrid, or office basis in the U.S. If you are detail-oriented and have a passion for trade solutions, we encourage you to apply.

Qualifications

• Minimum 2 years in customs brokerage or logistics experience.
• Basic knowledge of all FTA’s and when to apply them.
• Completion of complex entries.

Responsibilities

• Provide customer service to clients and vendors.
• Prepare customs documents accurately.
• Coordinate customs release of shipments.

Skills

Customs brokerage knowledge

Logistics experience

Intermediate MS Office

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Job description

Overview

Who We Are Buckland has been helping companies experience global trade for over 70 years. We focus on combining trusted technologies with skilled people to provide customers with a single source of Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services.

Customs Account Analyst, Intermediate

Role

This position is responsible for the handling of the documentation preparation, monitoring and coordinating of customs release of shipments for the import of goods in accordance with customs regulations.

Key Responsibilities

• Provide the highest level of customer service to clients, vendors, and service providers.
• Prepare customs and internal documents accurately with minimal guidance.
• Complete high volume of entries and invoicing to meet KPI's.
• Handling client queries in a prompt, efficient and professional manner.
• Responsible for data entry of Import and Export filings including, tracking of shipment status, working with forwarders and other trade partners to ensure cargo delivery with POD.
• Properly escalate and report any issues or delays to Team Leader.
• Coordinate cross-border release including export pedimento (customs declaration) and drayage coordination (US SB Only).
• Resolve issues that arise with Customs clearance (reject notices, eManifest errors, paper packages, RMD Corrections) with minimal guidance.
• Accurately complete final Invoicing of customs entries to CBSA within the allotted timeframe (CND Only).
• Conduct tariff research and classification.
• Other responsibilities as assigned.

Leadership Responsibilities

• N/A

Job Details

• Reports to: Team Leader
• Employment Type: Permanent
• Department: Operations
• Work Arrangement: Remote/Hybrid/Office
• Locations: US, CND, MX

Required Qualifications And Experience

• High school diploma or equivalent.
• Minimum 2 years in custom brokerage or logistics experience.
• Basic knowledge of all FTA’s and when to apply them to shipments.
• Basic knowledge of the PGA’s and ability to research requirements (US NB & CND only).
• Intermediate knowledge of the LVS program.
• Intermediate MS Office knowledge.
• High level of organization, time management and attention to detail.
• Completion of complex entries.

Physical Demands

• Occasionally bend, squat, kneel, reach above shoulder, and frequently sit, handle objects (manual dexterity), use fine finger movement.
• Occasionally carry/lift loads of up to 15 lbs.

Work Environment

• Frequently read/comprehend, write, perform calculations, communicate orally, reason and analyse.

Equal Employment Opportunity Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at [e-mail]

As we receive a high volume of applications, we’re only able to contact candidates selected to move forward. While we truly appreciate your interest, we are unable to respond to general inquiries regarding application status. Thank you for your understanding.