CustomerCanine Service Specialist

BORN TO RUN LLC; Gilbert (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Flexible scheduling

Fun working environment

Interact with dogs

Job summary

A pet care facility in Gilbert, Arizona, is seeking a Customer/Canine Service Specialist. This role involves greeting pet owners, managing reservations, and ensuring excellent customer service. Ideal candidates are dog lovers with strong communication skills and multitasking abilities. Competitive salary and benefits, including 401(k) matching, health insurance, and a fun working environment are offered.

Responsibilities

• Greet and chat with guests as they arrive.
• Welcome dogs and escort them to their playgroup.
• Collect and confirm pet and owner information.
• Manage and record pet belongings.
• Answer phones and emails.
• Schedule, confirm, and cancel appointments.
• Process payments.
• Maintain reception desk and lobby.
• Perform other administrative duties as assigned.

Skills

Excellent customer service skills

Effective communication with clients and coworkers

Comfortable working with dogs

Ability to multi-task during busy hours

Self-motivated and proactive

Detail-oriented

Proficient computer skills

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Additional Perks:

• Flexible scheduling
• Competitive compensation with additional benefits
• Fun working environment
• Interact with dogs

Job Summary

Are you a dog-lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Customer/Canine Service Specialist at our established dog daycare and overnight care facility. As the CSS, you will be the first point of contact for our customers. You will greet pet owners, check in pets, prepare guest accommodations, schedule appointments, process payments, and ensure that our facility is welcoming and efficient.

Responsibilities

1. Greet and chat with guests as they arrive
2. Welcome dogs and escort them to their playgroup
3. Collect and confirm pet and owner information
4. Manage and record pet belongings
5. Answer phones and emails
6. Schedule, confirm, and cancel appointments
7. Process payments
8. Maintain reception desk and lobby
9. Perform other administrative duties as assigned

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with dogs
• Ability to multi-task during busy hours
• Self-motivated and proactive
• Detail-oriented
• Proficient computer skills