Customer Transformation Intern: Growth & Strategy

Grant Thornton (US); Chicago (IL); Hybrid; USD 42,000 - 60,000; Part time

Benefits offered by this job

Paid sick leave (72 hours)

Medical insurance eligibility

Bonus program (interns not eligible)

Hybrid work model

Job summary

Grant Thornton’s Advisory team seeks a Customer Transformation Intern to help clients solve tough problems and develop value creation strategies. You’ll engage in activities from market analysis to go-to-market initiatives, supported by a collaborative team and a client-focused mindset.

The role emphasizes structured communication, data analysis, and the ability to work both independently and with others. Hybrid work is expected with in-person attendance at least three days per week in Chicago.

Qualifications

• Pursuing a Bachelor's degree in Business Administration, Economics, International Business, or a related field.
• Minimum overall GPA of 3.0/4.0
• Demonstrated digital fluency through the effective use of technology, data, and basic AI technologies to enhance productivity and decision-making
• Demonstrated ability to work in teams and deliver against tight deadlines in dynamic environments; this may be demonstrated via university projects, internships, self-study, community building, or work experience
• Effective communication of complex ideas in written and spoken formats
• Demonstrated ability to work both independently and as a member of a team

Responsibilities

• Effectively manage ambiguous and unstructured problems and situations, demonstrating strong analytical skills
• Construct pragmatic approaches and frameworks to develop long-term business strategies
• Utilize various data collection techniques, quantitative and qualitative analyses and synthesize data into meaningful and actionable insights
• Define and evaluate customer and brand strategies reflecting market, competitive and other external drivers
• Communicate effectively in a structured and knowledgeable manner in written and verbal formats to stakeholders
• Partner with teams to share responsibility for the success of engagements

Skills

Ambiguity management

Analytical thinking

Data synthesis

Effective communication

Team collaboration

Adaptability

Client-focused mindset

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Economics

Bachelor’s degree in International Business

Tools

AI technologies

Data analysis tools

Job description

Grant Thornton’s Advisory team seeks a Customer Transformation Intern to help clients solve tough problems and develop value creation strategies. You’ll engage in activities from market analysis to go-to-market initiatives, supported by a collaborative team and a client-focused mindset.

The role emphasizes structured communication, data analysis, and the ability to work both independently and with others. Hybrid work is expected with in-person attendance at least three days per week in Chicago.