Customer Teller — Training Provided & Growth Opportunities

OceanFirst Bank; Alaska; On-site; USD 28,000 - 33,000; Full time

Job summary

OceanFirst Bank is seeking a friendly and detail-oriented Teller to join our team. You will accurately process cash transactions, answer customer inquiries, and refer clients to Personal Bankers for specialized services while supporting branch sales goals.

You will balance and prove cash daily, handle deposits, withdrawals, checks, and payments, and participate in training to uphold bank policies. The role emphasizes personalized service and cross-selling to help grow the branch's profitability.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of 1-year prior cash handling experience preferred.

Responsibilities

• Greets customers warmly and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.
• Identifies customer needs to refer to Personal Banker staff and cross-sell Bank products to meet referral goals.
• Balances and proves work daily, posting as required, and secures related receipts and records for cash drawers, night deposits, vault, ATM, and coin machines.
• Processes deposits and withdrawals.
• Cashes checks in accordance with Bank's policy.
• Processes loan payments and other receivables.
• Issues money orders and bank checks.
• Processes payments to various "club" accounts.
• Identifies and refers potential Nest clients to appropriate sources.
• Participates in outbound calling to migrate customers to digital channels.
• Processes incoming mail transactions.
• Answers customer inquiries in person or by phone and refers to appropriate branch or Bank area.
• Performs account maintenance for savings and club accounts.
• Maintains signature and identification records and other office records.
• Stays current on all Bank policies and attends training as directed.
• Participates in Branch Incentive Program.

Skills

Customer service

Cash handling

Cross-selling

Attention to detail

Mathematics

Flexible schedules

Education

High School Diploma or equivalent

Job description

OceanFirst Bank is seeking a friendly and detail-oriented Teller to join our team. You will accurately process cash transactions, answer customer inquiries, and refer clients to Personal Bankers for specialized services while supporting branch sales goals.

You will balance and prove cash daily, handle deposits, withdrawals, checks, and payments, and participate in training to uphold bank policies. The role emphasizes personalized service and cross-selling to help grow the branch's profitability.