Customer Tech Advisor: Cameras & Photo Lab

Tusker Construction Group; Green Bay (WI); On-site; USD 61,992,000 - 71,635,000; Full time

Job summary

Camera Corner Connecting Point (Tusker) is hiring a Customer Service Associate for our busy retail floor. This entry-level, hourly role focuses on helping customers with computers, cameras, and photo lab services while supporting other departments.

Strong communication and a positive attitude are essential, with a typical 8-5 weekday schedule. We value a friendly, patient approach and the ability to handle multiple tasks calmly in a fast-paced environment.

Qualifications

• Friendly, energetic, patient, and genuinely helpful.
• Comfortable working with customers of all ages and technology skill levels.
• Able to explain instructions calmly and clearly.
• Willing to learn about computers, cameras, accessories, and photo lab services.
• Dependable, punctual, and able to work well as part of a team.
• Availability to work a flexible schedule normally 8-5 during the weekdays.
• Retail, technology, photography, or customer-service experience is preferred but not required.

Responsibilities

• Welcome customers warmly and offer prompt, friendly assistance.
• Help customers select computers, cameras, accessories, and related products.
• Explain product features clearly without using unnecessary technical language.
• Provide patient, step-by-step assistance to older customers.
• Operate photo lab equipment and process print orders accurately.
• Help customers order prints, enlargements, photo gifts, and other photo products.
• Answer questions and troubleshoot basic computer, camera, and photo-order issues.
• Operate the cash register and handle payments accurately.
• Stock merchandise, organize displays, and keep the sales floor and photo lab clean.
• Manage several tasks at once while maintaining excellent customer service.
• Follow store procedures for safety, equipment operation, and customer privacy.
• Assist in other areas of the store when needed.
• Provide overflow coverage for our Service Desk to include:
• Assist Service Department customers with device drop-off and pickup.
• Accurately document customer, device, and service information.
• Provide basic service updates and route technical questions to Service Department technicians.
• Assist with Service Department administrative duties, including parts ordering, tracking, and management.

Skills

Friendly

Patient

Team player

Basic computer skills

Customer service experience

Willing to learn

Punctual

Retail environment

Communication skills

Tools

Cash register

Job description

Camera Corner Connecting Point (Tusker) is hiring a Customer Service Associate for our busy retail floor. This entry-level, hourly role focuses on helping customers with computers, cameras, and photo lab services while supporting other departments.

Strong communication and a positive attitude are essential, with a typical 8-5 weekday schedule. We value a friendly, patient approach and the ability to handle multiple tasks calmly in a fast-paced environment.