CUSTOMER SVC/SHIFT LEADER

Ruler Foods in; Mayfield (KY); On-site; USD 35,000 - 45,000; Full time

Job summary

Ruler Foods is seeking a Customer Service/Shift Leader to create an outstanding customer experience while overseeing store operations in the absence of management. This role involves leading teams, managing inventory, and ensuring a safe and welcoming environment for customers. Ideal candidates will demonstrate dependability, integrity, and effective communication skills, with opportunities for growth within the company.

Benefits

Comprehensive healthcare coverage

Flexible scheduling with paid time off

Tuition reimbursement up to $21,000

Valuable associate discounts

Employee Assistance Program

Qualifications

• Dependability and integrity reflected in past work record.
• Ability to pass a pre-employment background check.
• Effective communication and reading skills.

Responsibilities

• Work in all areas of stores including cashiering, stocking, and cleaning.
• Lead teams in planning and executing merchandising initiatives.
• Drive sales with store management to maximize profits.

Skills

Dependability

Integrity

Effective communication

Basic math knowledge

Stress management

Job description

CUSTOMER SVC/SHIFT LEADER (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Encourage team members to deliver excellent customer service. Must be able to oversee the total store operations in the absence of the Store Manager and Store Managers in Training. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999. Today, we're proudly serving Ruler customers in 48 stores throughout Indiana, Illinois, Missouri, Tennessee, Kentucky, and Ohio.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ruler family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum qualifications include:

• Dependability and integrity reflected in past work record
• Ability to pass a pre-employment background check
• Knowledge of basic math
• Effective communication and reading skills
• Ability to handle stressful situations

Responsibilities include:

• Work in all areas of our stores including cashiering, stocking, general maintenance, and cleaning
• Assist store management and team members in achieving a favorable customer shopping experience
• Lead teams in planning, implementing, and executing merchandising and operating initiatives
• Identify opportunities in the store, develop solutions, and create action plans
• Drive sales with store management to maximize sales and profits while managing shrink
• Assist in reducing turnover, increasing retention, and maintaining store operations
• Manage labor and supply costs to meet customer service and financial targets
• Handle customer returns and exchanges per policies
• Maintain inventory and stocking conditions
• Display a positive attitude
• Stay current with store ads and promotions
• Adhere to food safety regulations and safety procedures
• Report safety risks, issues, and illegal activity
• Comply with laws and company policies
• Oversee store operations in the absence of management
• Maintain flexibility to work any shift, including opening or closing the store
• Promote trust and respect among team members
• Create a welcoming environment for customers
• Gain and maintain product knowledge
• Physical demands include standing, walking, lifting, pushing, pulling, and manual dexterity; ability to perform essential functions with or without accommodation