CUSTOMER SVC/CLERK

King Soopers in; Thornton (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Customer Service Clerk who is passionate about delivering exceptional service and enhancing the shopping experience. This role involves resolving customer concerns, maintaining front-end operations, and ensuring compliance with safety regulations. Join a team that values respect, integrity, and teamwork, where your contributions will make a significant impact in a fast-paced environment. With opportunities for growth and comprehensive benefits, this position is perfect for those eager to learn and succeed.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Training programs

Qualifications

• 6 months related experience or training, or equivalent.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide friendly, sincere, and respectful customer service.
• Handle checkout transactions and maintain front-end cleanliness.

Skills

Customer Service Skills

Interpersonal Skills

Math Skills

Communication Skills

Education

High School Diploma or GED

Tools

Microsoft Office Word

Microsoft Office Excel

Job description

Customer Service Clerk (Finance)

Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities to improve operations and enhance the shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.

As part of the Kroger family of companies, we take pride in bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. With a history of innovation, we strive to create exceptional experiences for our customers, communities, and colleagues, with food at the center of it all.

Here, people matter. We aim to provide the ingredients you need to succeed at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we offer a fresh opportunity. Apply today to join our King Soopers family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage, including medical, dental, vision, and prescriptions, via company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support through free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum Requirements:

• High School Diploma or GED
• 6 months related experience or training, or equivalent
• Effective interpersonal and customer service skills
• Good math skills (add, subtract, multiply, divide)
• Sound judgment and decision-making skills
• Friendly, approachable demeanor and team-oriented attitude
• Ability to work in a fast-paced environment
• Good oral and written communication skills

Desired Skills and Responsibilities:

• Familiarity with Microsoft Office Word and Excel
• Demonstrate teamwork to ensure customer satisfaction
• Provide friendly, sincere, and respectful customer service
• Greet customers and assist with product retrieval and loading
• Anticipate customer needs, communicate effectively, and resolve issues promptly
• Oversee front-end operations to meet sales and profit goals
• Maintain front-end cleanliness and adhere to policies and regulations
• Train and coach associates on policies and procedures
• Handle checkout transactions, stock, and store maintenance
• Ensure compliance with food safety and safety regulations
• Perform essential job functions with or without reasonable accommodations

Salary Range: $17.50 - $22.61 per hour