CUSTOMER SVC/CLERK

King Soopers in; Brighton (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Customer Service Clerk to enhance the shopping experience. This role emphasizes delivering high-quality service and resolving customer concerns efficiently. Join a dynamic team that values respect, integrity, and diversity, while providing opportunities for growth and development. With a focus on teamwork and effective communication, you will contribute to a positive environment and help meet customer needs. If you are caring and eager to learn, this position offers the chance to thrive in a supportive workplace.

Benefits

Healthcare Coverage

Flexible Scheduling

Emotional and Financial Support

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• 6 months of related experience or training, or equivalent education/experience.
• Ability to work in a fast-paced environment with sound judgment.

Responsibilities

• Provide friendly and respectful customer service while assisting with inquiries.
• Oversee front-end operations to ensure cleanliness and safety.

Skills

Interpersonal Skills

Customer Service Skills

Basic Math Skills

Communication Skills

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office Word

Microsoft Office Excel

Job description

Customer Service Clerk (Finance)

Deliver high-quality service and an excellent customer experience by resolving concerns efficiently. Identify opportunities to improve operations and enhance the shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we serve customers in over 115 stores across Colorado and Wyoming.

As part of the Kroger family, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create memorable experiences for our customers, communities, and colleagues, with food at the center.

We value people and aim to provide the ingredients for success at work and in life. We support your growth with the care and resources you need. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our King Soopers family!

What you'll receive from us:

The Kroger Family offers comprehensive benefits including:

• Healthcare coverage: medical, dental, vision, prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support through free counseling and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on various products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

For more details, visit our Benefits Page.

Minimum Qualifications:

• High School Diploma or GED
• 6 months of related experience or training, or equivalent education/experience
• Effective interpersonal and customer service skills
• Basic math skills (add, subtract, multiply, divide)
• Sound judgment and decision-making skills
• Friendly, approachable, and a team player
• Ability to work in a fast-paced environment
• Good oral and written communication skills

Desired Skills and Responsibilities:

• Familiarity with Microsoft Office Word and Excel
• Teamwork to ensure customer satisfaction and a pleasant environment
• Provide friendly, sincere, and respectful customer service
• Assist customers with product inquiries, heavy lifting, and reaching items
• Anticipate customer needs, communicate effectively, and resolve issues promptly
• Oversee front-end operations to meet sales and profit goals, ensure cleanliness and safety
• Prioritize tasks to maintain front-end conditions
• Ensure accurate checkout processes and compliance with policies and laws
• Train and monitor associates on policies, procedures, and safety
• Handle pricing discrepancies and provide backup support for the operations manager
• Perform checkout transactions, stocking, and cleaning duties
• Adhere to food safety and sanitation regulations, report unsafe conditions or illegal activity

Salary Range: $19.25 - $25.35 per hour