Customer Support Specialist — Paid Training & Growth

TruGreen; Bolingbrook (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid Training

Weekly Pay

Career Growth Opportunities

Employee Discounts on TruGreenServices

Paid time off, Sick time, and holidays

401(k) with company match

Job summary

TruGreen in Woodridge, IL is seeking a Customer Service Representative to join our team serving customers in the Bolingbrook area and surrounding communities. You will handle calls, resolve concerns, and suggest TruGreen solutions to improve lawn care experiences.

Training is paid and performance is rewarded through weekly pay and growth opportunities. Join a supportive environment that values clear communication, problem-solving, and customer-focused service.

Qualifications

• Active listening, empathy, and problem-solving to address customer needs.
• Excellent written and verbal communication for professional interactions.
• Proficiency with Microsoft Office and ability to learn new systems quickly.
• Familiarity with Facebook, Instagram, and LinkedIn for customer engagement.
• Ability to interpret and apply company policies accurately.

Responsibilities

• Handle incoming customer calls, resolve concerns, and provide effective solutions.
• Identify opportunities to recommend additional TruGreen products and services.

Skills

Active listening

Empathy

De-escalation

Communication

Problem solving

Typing/data-entry

Education

High school diploma or GED

Tools

Microsoft Office

Facebook/Instagram/LinkedIn familiarity

Job description

TruGreen in Woodridge, IL is seeking a Customer Service Representative to join our team serving customers in the Bolingbrook area and surrounding communities. You will handle calls, resolve concerns, and suggest TruGreen solutions to improve lawn care experiences.

Training is paid and performance is rewarded through weekly pay and growth opportunities. Join a supportive environment that values clear communication, problem-solving, and customer-focused service.