Customer Care Specialist — Growth & Paid Training

TruGreen Limited Partnership; Woodridge (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid Training

Weekly Pay

Career Growth

Paid time off

Sick time

Holidays

Employee Discounts on TruGreenServices

401(k) with company match

Job summary

TruGreen Limited Partnership is seeking a Customer Service Representative for our Woodridge, IL location. You will handle inbound calls, resolve issues, and guide customers to the best TruGreen solutions while maintaining a friendly, professional demeanor.

Key responsibilities include delivering high-quality support, promoting additional services when appropriate, and building trust with customers in a fast-paced, team-oriented setting.

Qualifications

• High school diploma or GED required and/or up to one year of related customer service experience, training, or an equivalent combination of education and experience preferred.

Responsibilities

• Deliver exceptional customer support by answering customer calls, resolving concerns, and providing solutions that help customers get the most from TruGreen services.
• Offer opportunities to recommend additional products and services that align with customer needs while building sales experience.

Skills

Active listening

Empathy

Communication

De-escalation

Time management

Data entry

Typing speed

Multitasking

English fluency

Relationship building

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TruGreen Limited Partnership is seeking a Customer Service Representative for our Woodridge, IL location. You will handle inbound calls, resolve issues, and guide customers to the best TruGreen solutions while maintaining a friendly, professional demeanor.

Key responsibilities include delivering high-quality support, promoting additional services when appropriate, and building trust with customers in a fast-paced, team-oriented setting.