Customer Support Pro — Paid Training, Growth & Weekly Pay

TruGreen Limited; Merrillville (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid training

Weekly pay

PTO & Holidays

Employee discounts

401(k) with match

Career growth opportunities

Job summary

TruGreen in Merrillville, IN is seeking a Customer Service Representative to deliver exceptional support, resolve customer concerns, and help customers maximize TruGreen services. You will engage with customers from nearby areas and be part of a team focused on growth and service excellence.

The role emphasizes strong communication, problem-solving, and the ability to navigate multiple systems while maintaining accurate records.

Qualifications

• High school diploma or GED required or equivalent
• Excellent communication skills and call handling
• Proficiency with Microsoft Office and ability to learn new systems

Responsibilities

• Answer customer calls, resolve concerns, and provide solutions to maximize TruGreen services
• Identify opportunities to recommend additional products/services aligned with customer needs
• Deliver exceptional customer service and maintain accurate documentation

Skills

Active listening

Empathy

De-escalation

Problem solving

Communication

MS Office

Social media

Learning agility

Policy interpretation

Typing

Math skills

Organization

Dependability

Independence

Multisystem navigation

English fluency

High school diploma

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

TruGreen in Merrillville, IN is seeking a Customer Service Representative to deliver exceptional support, resolve customer concerns, and help customers maximize TruGreen services. You will engage with customers from nearby areas and be part of a team focused on growth and service excellence.

The role emphasizes strong communication, problem-solving, and the ability to navigate multiple systems while maintaining accurate records.