Customer Care Specialist - Plano | Paid Training & Growth

TruGreen Limited Partnership; Plano (TX); Hybrid; USD 19,000 - 27,000; Full time

Benefits offered by this job

Weekly pay

Paid training

PTO and holidays

Employee discounts

Career growth opportunities

Benefits package

Job summary

TruGreen is hiring a Customer Service Representative in Plano, TX. You'll deliver exceptional support by answering calls, resolving concerns, and guiding customers to TruGreen solutions. You may also upsell relevant services while building sales experience.

The role emphasizes active listening, empathy, and problem solving, with paid training, weekly pay, and a supportive team culture.

Qualifications

• Must be at least 18 years old and able to pass a background check.
• Excellent English communication and writing skills.
• Strong customer service mindset with the ability to learn quickly.

Responsibilities

• Answer customer calls and resolve concerns to ensure satisfaction.
• Provide solutions and guidance to maximize TruGreen service value.
• Identify opportunities to suggest additional products and services.

Skills

Active listening

Empathy

De-escalation

Problem solving

Customer service

MS Office

Education

High school diploma or GED

Tools

MS Office

Job description

TruGreen is hiring a Customer Service Representative in Plano, TX. You'll deliver exceptional support by answering calls, resolving concerns, and guiding customers to TruGreen solutions. You may also upsell relevant services while building sales experience.

The role emphasizes active listening, empathy, and problem solving, with paid training, weekly pay, and a supportive team culture.