Customer Service Specialist - Full-Time, Flexible Hours

Domino's Pizza; Florida; On-site; USD 21,000 - 30,000; Full time

Job summary

Domino's Pizza in Ocoee, FL is hiring a friendly Customer Service Representative to join our store team. You will respond to customer inquiries, process orders, and resolve issues with empathy and professionalism in a fast-paced environment.

The ideal candidate has strong communication skills, problem-solving abilities, and basic computer skills. Previous retail or food-service experience is preferred; weekend and holiday availability may be required.

Qualifications

• Strong verbal and written communication required.
• Ability to handle inquiries and resolve issues empathetically.
• Proficiency with basic computer skills and customer service software.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Handle complaints with patience and understanding.
• Process orders, refunds, and exchanges accurately.
• Maintain knowledge of products, services, and policies.
• Collaborate with other departments to resolve issues.
• Document interactions and update account information.

Skills

Communication skills

Problem solving

Team player

Multi-tasking

Tools

CRM software

Job description

Domino's Pizza in Ocoee, FL is hiring a friendly Customer Service Representative to join our store team. You will respond to customer inquiries, process orders, and resolve issues with empathy and professionalism in a fast-paced environment.

The ideal candidate has strong communication skills, problem-solving abilities, and basic computer skills. Previous retail or food-service experience is preferred; weekend and holiday availability may be required.