Customer Support Specialist I - ES Division - ON SITE POSITION

Republic Services; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Republic Services is seeking a Customer Support Specialist in Atlanta. The role involves coordinating office services, handling data entry, preparing forms, and generating reports to support customers and internal teams.

You will help ensure smooth communication and timely responses to inquiries, expediting both internal and external messages. The position emphasizes accuracy, organization, and a customer-focused approach to maintain high satisfaction levels across Sales, Facilities Operations,

Qualifications

• Experience with data entry and clerical tasks.
• Ability to coordinate office services to support multiple teams.
• Customer-focused approach to ensure satisfaction.

Responsibilities

• Coordinate office services and prepare reports.
• Process orders and fulfill customer needs to ensure satisfaction.
• Expedite internal and external communications via phone and email.

Skills

Data entry

Clerical tasks

Records management

Customer service

Job description

Position Summary

The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports, etc. Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Expedites the steady and courteous flow of internal and external communications, such as incoming/outgoing telephone and email messages.