Customer Support Specialist — Growth & Benefits

TruGreen; Indianapolis (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Performance incentives

Paid time off

Holidays

Employee discounts

401(k) with company match

Job summary

TruGreen is hiring a Customer Service Representative in Indianapolis, IN. You will handle customer calls, resolve issues, and suggest TruGreen services to meet customer needs while delivering a high level of service.

We provide paid training, a supportive team, and opportunities for skill development. You’ll work in a dynamic environment with focus on customer satisfaction and growth within the company.

Qualifications

• Excellent written and verbal communication skills for professional business interactions
• Ability to build positive customer relationships through active listening and empathy
• Ability to navigate multiple systems and document information accurately
• High school diploma or GED required or equivalent experience

Responsibilities

• Deliver exceptional customer support by answering calls, resolving concerns, and providing solutions
• Identify opportunities to recommend products or services aligned with customer needs

Skills

Active listening

Empathy

Problem solving

De-escalation

Communication skills

Attention to detail

Time management

Independent work

Education

High school diploma or GED

Tools

Microsoft Office

CRM systems

Social media familiarity (Facebook, Instagram, LinkedIn)

Job description

TruGreen is hiring a Customer Service Representative in Indianapolis, IN. You will handle customer calls, resolve issues, and suggest TruGreen services to meet customer needs while delivering a high level of service.

We provide paid training, a supportive team, and opportunities for skill development. You’ll work in a dynamic environment with focus on customer satisfaction and growth within the company.