Customer Service Specialist — Growth & Training

TruGreen; Mishawaka (IN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Pay weekly

Paid time off

Holiday pay

Employee discounts on TruGreenServices

401(k) with company match

Paid training and development

Job summary

TruGreen in South Bend, IN is hiring a Customer Service Representative to deliver frontline support, answer calls, resolve issues, and help customers get the most from TruGreen services.

You will join a team that values growth, offers paid training, weekly pay, and a benefits package including PTO, holidays, and discounts on services. Fluency in English and a HS diploma are required, with focus on listening and problem-solving.

Qualifications

• Requires high school diploma or GED and being 18+.
• Excellent written and verbal communication; active listening.
• Proficient with Microsoft Office and quick to learn new systems.
• Ability to navigate multiple systems and document interactions accurately.
• Background check required; English fluency.

Responsibilities

• Answer customer calls and resolve concerns to improve satisfaction.
• Provide solutions and upsell TruGreen products when appropriate.
• Document interactions and maintain accurate records.
• Collaborate with teammates to deliver exceptional service.

Skills

Customer service

Communication

Data entry

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Social media

Job description

TruGreen in South Bend, IN is hiring a Customer Service Representative to deliver frontline support, answer calls, resolve issues, and help customers get the most from TruGreen services.

You will join a team that values growth, offers paid training, weekly pay, and a benefits package including PTO, holidays, and discounts on services. Fluency in English and a HS diploma are required, with focus on listening and problem-solving.