Customer Support Specialist (3rd Shift)

Kelly; Green Bay (WI); On-site; USD 40,000 - 46,000; Full time

Job summary

Kelly in Green Bay, WI is hiring a Dispatcher for the overnight 3rd shift. The role focuses on assigning freight to company drivers, optimizing capacity, and communicating with leadership, drivers, and customers to resolve operational issues.

This entry-level, full-time opportunity offers exposure to logistics and developing hands-on skills in a dynamic environment. Ideal candidates have a high school diploma or GED, strong written and verbal communication, and the ability to multi-task in a

Qualifications

• High school diploma or GED is required.
• One year of operations experience preferred.
• Strong written and oral communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Full-time, entry-level position; overnight shift availability (11pm–7:30am).

Responsibilities

• Assigning freight to company drivers for optimal efficiency.
• Ensuring the best use of driver capacity and resources.
• Providing feedback to leadership regarding capacity and customer challenges.
• Collaborating closely with drivers and customers to solve operational issues.
• Completing administrative tasks and using tracking systems to monitor progress.

Skills

Communication skills

Overnight shift

Multitasking

Education

High School Diploma or GED

Job description

Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Dispatcher to work at a leading organization in Green Bay, WI. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We’ll help you get where you want to be.

Pay Rate: $20.50/hour

Shift: 3rd Shift – Overnight Hours (11pm-7:30am)

Why You Should Apply To Be Dispatcher

• Competitive pay rate with opportunities for growth.
• Work in a dynamic, fast-paced environment with a reputable industry leader.
• Opportunity to develop valuable logistics and operations skills.
• Supportive team culture focused on continuous improvement.

What’s a typical day as Dispatcher?

• Assigning freight to company drivers for optimal efficiency.
• Ensuring the best use of driver capacity and resources.
• Providing feedback to leadership regarding challenges with capacity and customers.
• Collaborating closely with drivers and customers to solve operational issues.
• Completing administrative tasks and utilizing tracking systems to monitor progress.

This Job Might Be An Outstanding Fit If You

• Have a high school diploma or GED (required).
• Have one year of operations experience (preferred).
• Possess strong written and oral communication skills.
• Are able to manage multiple priorities in a fast-paced setting.
• Are seeking a full-time, entry-level opportunity.
• Are comfortable working overnight hours, 3rd shift (11pm-7:30am).

What Happens Next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.