Customer Support Specialist

Placements24; Willows (CA); On-site; USD 5,000 - 8,400; Part time

Benefits offered by this job

Flexible part-time schedule

Gaining customer service experience

Supportive team environment

Potential for increased hours

Job summary

Placements24 is seeking a dedicated Customer Support Specialist for a part-time role in Welkom. You will handle inquiries and resolve issues to maintain customer satisfaction, providing professional and friendly assistance to our customers during designated hours.

This role offers a flexible part-time schedule, opportunities to gain valuable customer service experience, and potential for increased hours or full-time opportunities within a supportive team.

Qualifications

• Experience in a customer service environment is advantageous.
• Strong communication and interpersonal skills.
• Basic computer proficiency and ability to learn new systems.
• Reliable, punctual, and with a strong work ethic.
• Ability to work part-time hours as scheduled.

Responsibilities

• Handle customer inquiries and provide assistance via phone and email during designated hours.
• Resolve basic customer issues and complaints, ensuring customer satisfaction.
• Provide information on company products and services.
• Update customer records and log interactions accurately.
• Escalate complex issues to the senior support team as needed.

Skills

Customer service experience

Communication skills

Computer literacy

Reliability

Part-time availability

Job description

About the Role

Our client seeks a dedicated Customer Support Specialist for a part-time role in Welkom . This position is ideal for someone looking to provide essential support to our customers, handling inquiries and resolving issues effectively. You will play a key role in maintaining customer satisfaction and loyalty by offering professional and friendly assistance. This role offers flexibility for individuals seeking part-time employment while gaining valuable experience in a customer-facing capacity.

Key Responsibilities

• Handle customer inquiries and provide assistance via phone and email during designated hours.
• Resolve basic customer issues and complaints, ensuring customer satisfaction.
• Provide information on company products and services.
• Update customer records and log interactions accurately.
• Escalate complex issues to the senior support team as needed.

Requirements

• Previous experience in a customer service environment is advantageous.
• Good communication and interpersonal skills.
• Basic computer proficiency and ability to learn new systems.
• Reliable and punctual with a strong work ethic.
• Ability to work part-time hours as scheduled.

Benefits

• Hourly wage competitive for part-time roles.
• Gain valuable customer service experience.
• Flexible part-time schedule.
• Supportive team environment.
• Potential for increased hours or full-time opportunities.