Customer Support Specialist

Uber; Visalia (CA); On-site; USD 66,000 - 95,000; Full time

Job summary

Uber is seeking a Customer Support Specialist in Visalia, CA to turn objections into opportunities and drive growth. You’ll guide onboarding for new sales-marketing clients, collaborate with finance on numbers, and maintain Uber-scale workflows with a fast-paced mindset.

With 4+ years of trusted relationship-building, you’ll help coach teams away from discounting toward value selling, mentor sponsorships, and convert budgets into measurable, people-first outcomes.

Qualifications

• 4+ years building trust the slow, unglamorous way.
• Strong multitasking ability without sacrificing quality.
• Clear thinking under the kind of pressure Visalia, CA deadlines bring.
• Familiarity with Uber-scale workflows, or the appetite to reach them.
• Comfort with an Uber pace that rarely sits still.
• Equal parts Customer Onboarding depth and Flexibility curiosity.
• The communication discipline to over-share early and trim later.

Responsibilities

• Walk new sales marketing clients through onboarding so they stick around.
• Talk numbers with finance, then talk vision with prospects.
• Carry the CA number and the relationships that make it real.
• Coach the Customer Support Specialist team off discounting and onto value selling.
• Line up the mentorship-focused sponsorships that put Uber in front of buyers.
• Turn a $66,000 - $95,000 budget into measurable people-first growth.
• Wire Problem Solving and Customer Onboarding together so marketing hands sales clean leads.

Skills

Trust building

Multitasking

Pressure management

Uber-scale workflows

Fast-paced environment

Onboarding expertise

Communication discipline

Job description

We want a Customer Support Specialist at Uber who treats every CA objection as a clue, not a wall. Step into a Customer Support Specialist position at Uber where $66,000 - $95,000, team support, and career growth come standard.

Key Responsibilities

• Walk new sales marketing clients through onboarding so they stick around
• Talk numbers with finance, then talk vision with prospects
• Carry the CA number and the relationships that make it real
• Coach the Customer Support Specialist team off discounting and onto value selling
• Line up the mentorship-focused sponsorships that put Uber in front of buyers
• Turn a $66,000 - $95,000 budget into measurable people-first growth
• Wire Problem Solving and Customer Onboarding together so marketing hands sales clean leads

What You'll Bring

• 4+ years building trust the slow, unglamorous way
• Strong multitasking ability without sacrificing quality
• Clear thinking under the kind of pressure Visalia, CA deadlines bring
• Familiarity with Uber-scale workflows, or the appetite to reach them
• Comfort with an Uber pace that rarely sits still
• Equal parts Customer Onboarding depth and Flexibility curiosity
• The communication discipline to over-share early and trim later

Recognized for our nimble work in sales marketing, Uber continues to grow its presence across CA. You'll find a flat structure where the best argument wins, regardless of title.

You get $66,000 - $95,000, a growth runway, a mentor, full benefits, and a flexible Visalia, CA setup, no fine print, no catch.