Customer Support Specialist

BrandWhizz; Miami (FL); On-site; USD 39,000 - 49,000; Full time

Job summary

BrandWhizz is seeking a Customer Service Assistant to join our Customer Service Team in Miami, Florida. The role involves addressing customer inquiries and concerns in a professional manner, ensuring a positive experience for all clients.

Ideal candidates will have a strong background in customer service, proficiency in Microsoft Office, and excellent organizational skills. The salary range for this position is between $39,000 and $49,000 per year.

Qualifications

• Experience creating and maintaining productive client relationships.
• Ability to implement solutions to customer concerns.
• Familiarity with Microsoft Outlook, Word, and Excel.

Responsibilities

• Receive and resolve customer issues and concerns.
• Monitor and document customer complaints and prepare reports.
• Research and complete customer refunds.

Skills

Client relationship management

Problem-solving

Effective communication

Organizational skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

High School Diploma or GED

Job description

BrandWhizz is seeking a Customer Service Assistant to join our Customer Service Team in Miami, Florida. The role involves addressing customer inquiries and concerns in a professional manner, ensuring a positive experience for all clients.

Ideal candidates will have a strong background in customer service, proficiency in Microsoft Office, and excellent organizational skills. The salary range for this position is between $39,000 and $49,000 per year.