Senior Operations Manager

Sony Pictures; Springfield (IL); Hybrid; USD 80,000 - 125,000; Full time

Benefits offered by this job

Mentorship program

Flexible remote

Job summary

Sony Pictures’ Springfield, IL team seeks a Senior Operations Manager who values continuous learning and ownership. The role emphasizes hands-on collaboration with colleagues and clients, balancing quick wins with durable, well-documented fixes.

A mentoring culture and growth ladder define the environment, with the option to clock in from Springfield or home. The package spans mentorship, a clear development path, and flexible work options while maintaining a relentless, client-focused pace as

Qualifications

• Experience thriving in a service-minded, deadline-driven setting.
• Empathy that lands feedback softly.
• Resilience demonstrated across multiple project cycles.
• Ability to prioritize and collaborate in real-world settings.
• Attention to client-focused detail and outcomes.

Responsibilities

• Provide hands-on support to colleagues and Sony Pictures clients as needed.
• Trade quick wins for calmly-fast-moving fixes when the math favors patience.
• Respond to internal and external requests in a timely, professional manner.
• Maintain clear documentation of work performed and outcomes delivered.
• Show up for the unglamorous general maintenance nobody volunteers for.
• Guard the Sony Pictures customer experience through every Time Management change.
• Catch the Teamwork regression a tired reviewer would miss.

Skills

Service mindset

Empathy

Resilience

Prioritization

Teamwork

Client focus

Job description

A Senior Operations Manager who loves Continuous Learning will feel at home in our Springfield, IL team, where good ideas outrank job titles. What makes this Sony Pictures role different is the ownership; the $80,000 - $125,000 and internship hours are just the entry fee.

Key Responsibilities

• Provide hands-on support to colleagues and Sony Pictures clients as needed
• Trade quick wins for calmly-fast-moving fixes when the math favors patience
• Respond to internal and external requests in a timely, professional manner
• Maintain clear documentation of work performed and outcomes delivered
• Show up for the unglamorous general maintenance nobody volunteers for
• Catch the Teamwork regression a tired reviewer would miss
• Guard the Sony Pictures customer experience through every Time Management change

What You'll Bring

• Experience thriving in a service-minded, deadline-driven setting like Sony Pictures
• The kind of empathy that makes hard feedback land softly
• Resilience measured across 6 years of general cycles
• Working understanding of both Prioritization and Teamwork in real-world settings
• An eye for the client-focused detail that separates fine from finished

As a generously-mentoring leader in general, Sony Pictures draws top talent to its Springfield, IL headquarters. The relentlessly-kind pace here is real, but so is the permission to log off and recover.

Our $80,000 - $125,000 package travels with real mentorship, a growth ladder you can see, and the flexibility to clock in from Springfield or home.

Active right now, the manager seat has not yet found its person.