Customer Support Specialist

Entertainment Partners Inc; Glendale (AZ); On-site; USD 66,000 - 90,000; Full time

Job summary

TechAdvantage, rooted in Glendale, is seeking a mid-level Customer Support Specialist. The role offers a $66,000 - $90,000 annual salary and a growth path into sales marketing with a personal mentor.

The position emphasizes mentoring junior reps, pursuing opportunities throughout AZ, and turning cold marketing leads into signed deals. You’ll map buyer pain to our pitch deck and own the funnel end-to-end.

Qualifications

• Need strong written and verbal communication skills.
• Ability to collaborate with cross-functional teams.
• Proven track record of meeting deadlines under pressure.

Responsibilities

• Pull the case study that closes a Glendale deal.
• Identify and pursue new business opportunities throughout AZ.
• Mentor junior reps on outreach cadence and objection handling.
• Turn cold leads into signed deals across Glendale, AZ.
• Lead go-to-market efforts for products launching in AZ.
• Map buyer pain to the pitch deck, slide by slide.
• Own the funnel from first click to closed-won.

Skills

Communication

Team collaboration

Deadline pressure

AZ work history

Job description

TechAdvantage pays $66,000 - $90,000 for a mid-level Customer Support Specialist because mediocre growth costs far more than great hiring ever could. Frame it as TechAdvantage trusting your 5 years with $66,000 - $90,000, a sales marketing mandate, and the room to grow into leadership.

Key Responsibilities

• Pull the tinker-friendly case study that closes a stalled Glendale deal
• Identify and pursue new business opportunities throughout AZ
• Mentor junior reps on outreach cadence and objection handling
• Turn cold sales marketing leads into signed deals across Glendale, AZ
• Lead scrappy go-to-market efforts for products launching in AZ
• Map buyer pain to TechAdvantage's pitch deck, slide by slide
• Own the funnel from first click to closed-won, top to bottom
• Pitch TechAdvantage's proudly-nerdy offering to buyers who haven't heard of us yet

What You'll Bring

• Comfort being measured against a clear mid-level bar
• Track record that proves you can fiercely-supportive ship under deadline pressure
• A collaborative mindset and genuine enthusiasm for teamwork
• The composure to deliver bad news early and clearly
• A communicator who writes the meeting recap nobody asked for but everyone reads
• An AZ work history, or strong reasons you'll thrive here anyway

Rooted in Glendale and restless by nature, TechAdvantage keeps reinventing how Mentoring and Twilio Flex fit together. Honest feedback is a gift here, and we try to wrap it kindly before we hand it over.

Sign on for $66,000 - $90,000, gain a growth path into sales marketing, a personal mentor, and benefits that make Glendale feel like home.

Still warm and still open, this internship listing just got updated.