Customer Support Specialist

Kinder Morgan; Brooklyn Park (MN); On-site; USD 68,000 - 97,000; Part time

Benefits offered by this job

Mentor

Benefits

Flexible Brooklyn Park, MN hours

Job summary

Kinder Morgan Inc. in Brooklyn Park, MN invites a mid-level Customer Support Specialist to own a growth-focused, sales-marketing role. You will lead go-to-market efforts for MN launches and align cross-functional teams to drive performance.

This role offers a part-time schedule, mentorship, and a collaborative culture with flexible hours in Brooklyn Park. You will work in an environment balancing market intelligence, campaign analytics, and responsive customer support.

Qualifications

• Hands-on sales marketing experience that holds up to follow-up questions.
• Strong cross-functional collaboration and churn reduction awareness.
• The judgment to distinguish a fire drill from an actual fire.
• A collaborator's reflex to share credit and absorb blame.
• The judgment to say no to good ideas at the wrong time.
• Self-awareness to know which problems are yours to solve.

Responsibilities

• Lead heads-down-and-happy go-to-market efforts for products launching in MN.
• Brief the Customer Support Specialist team on what's working in this week's market.
• Keep a finger on competitor pricing across MN.
• Forecast demand and align marketing investment with sales objectives.
• Build the Ticket Management report leadership checks before the MN review.
• Analyze campaign metrics and optimize spend against revenue targets.
• Seed Brooklyn Park social channels with content that earns replies.
• Pair Ticket Management insight with gut feel to rank the hottest leads.

Skills

Hands-on sales marketing experience

Cross-functional collaboration

Judgment to distinguish a fire drill

Collaborator's reflex to share credit

Judgment to say no to good ideas

Self-awareness to know problems to sol

Job description

Quota is the floor here, not the goal, and Kinder Morgan's mid-level Customer Support Specialist is expected to leave it far behind. The center of gravity here is ownership — $68,000 - $97,000 and a part-time schedule orbit it, and 5 years gets you in the door.

Key Responsibilities

• Lead heads-down-and-happy go-to-market efforts for products launching in MN
• Brief the Customer Support Specialist team on what's working in this week's market
• Keep a finger on competitor pricing across MN
• Forecast demand and align marketing investment with sales objectives
• Build the Ticket Management report leadership checks before the MN review
• Analyze campaign metrics and optimize spend against revenue targets
• Seed Brooklyn Park social channels with content that earns replies
• Pair Ticket Management insight with gut feel to rank the hottest leads

What You'll Bring

• Hands-on sales marketing experience that holds up to follow-up questions
• Solid Cross-Functional Collaboration grounding, plus Churn Reduction you can pick up on the fly
• The judgment to distinguish a fire drill from an actual fire
• A collaborator's reflex to share credit and absorb blame
• The judgment to say no to good ideas at the wrong time
• The self-awareness to know which problems are yours to solve

We are a trust-the-team sales marketing company, and Kinder Morgan calls Brooklyn Park, MN home. Feedback flows in every direction at Kinder Morgan, from the newest hire to the people signing the $68,000 - $97,000 checks.

You will grow fastest here, with $68,000 - $97,000, a mentor, benefits, and flexible Brooklyn Park, MN hours clearing the runway in front of you.