Customer Support Professional

Prioxtel Virtual Solutions; Plano (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking dedicated individuals to join their remote team as Customer Service Representatives. This role offers the chance to make a positive impact while working from the comfort of your home. You'll be responsible for handling customer inquiries, providing accurate information, and resolving issues with empathy. The company prides itself on a supportive culture and offers competitive pay along with opportunities for career growth. If you are passionate about helping others and thrive in a remote work environment, this is the perfect opportunity for you.

Benefits

Flexible Work Hours

Career Growth Opportunities

Comprehensive Certification Program

Supportive Company Culture

Qualifications

• 6 months to 1 year of call center experience preferred.
• Ability to work independently in a remote environment.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Resolve customer issues efficiently and empathetically.

Skills

Verbal Communication

Written Communication

Time Management

Basic Computer Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Email Platforms

Chat Platforms

Job description

Work From Home Customer Service Representative

Are you passionate about helping others? Do you thrive in a remote work environment and want to make a positive impact from the comfort of your home? We are looking for dedicated and enthusiastic individuals to join our team as Work From Home Customer Service Representatives!

About Us :

We are a dynamic company committed to providing exceptional customer service. Our team is diverse, inclusive, and dedicated to delivering the best experience for our clients. We believe in supporting our employees with the tools and resources they need to succeed.

Key Responsibilities :

• Handle inbound customer inquiries via phone, email, and chat.
• Provide accurate and timely information to customers regarding products, services, and policies.
• Resolve customer issues efficiently and empathetically.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members and other departments to improve overall customer experience.

Qualifications :

• High school diploma or equivalent.
• 6 months to 1 year of call center experience (preferred but not required).
• Strong verbal and written communication skills.
• Ability to work independently and manage time effectively.
• Basic computer skills, including proficiency with email, chat platforms, and Microsoft Office.
• A quiet, distraction-free workspace with reliable internet access.

Benefits :

• Competitive hourly pay ranging from $11 to $15 per hour.
• Comprehensive client-specific certification program to ensure your success.
• Opportunities for career growth and advancement.
• Supportive and inclusive company culture.

Why Join Us?

At our company, we value our employees and strive to create a positive and supportive work environment. We offer the flexibility of working from home, allowing you to balance your professional and personal life. If you are a motivated individual with a passion for helping others, we encourage you to apply and become a part of our growing team!

How to Apply :

Interested candidates are invited to submit their resume and a brief cover letter explaining why they would be a great fit for this position.

Join us and make a difference in the lives of our customers while enjoying the flexibility and comfort of working from home!