Customer Support Associate - Work from Home - Leavenworth, KS at Anomaly Squared Leavenworth, KS

Comunidade Metodista; Leavenworth (KS); Remote; USD 10,000 - 14,000; Full time

Benefits offered by this job

Remote work

Remote training

Job summary

Anomaly Squared in Leavenworth, KS is seeking At-Home Contact Center Specialists to join a full-time or part-time team. You will qualify callers for programs our clients offer, handling outbound and inbound calls, including appointment scheduling and lead qualification.

A two-week mandatory virtual training runs Monday–Friday 9am–5pm EST (8am–4pm CST). Wage starts at $10.00/hour, with $7.25 during training, and remote work is supported.

Qualifications

• High School Diploma or GED is required.
• Great Verbal and Written Communication Skills.
• Working Knowledge of Windows Based Operating Systems including Google Chrome.
• Ability to adapt in a fast-changing environment.
• Must own a home computer meeting minimum workstation specs (Intel Core i5 2.1GHz or Ryzen 5+, Windows 10, 8GB RAM).
• Must have a desk/workspace in a quiet area.
• Must attend a full 2-week mandatory virtual training Monday-Friday 9am-5pm EST (8am-4pm CST).

Responsibilities

• Qualify callers for programs, products or services offered by clients.
• Handle outbound and inbound calls including appointment scheduling and lead qualification.
• Maintain professionalism and strong communication throughout interactions.

Job description

Customer Support Associate - Work from Home - Leavenworth, KS job at Anomaly Squared. Leavenworth, KS.

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time . You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must!

Wage:

$10.00 per hour ($7.25 per hour during training)

Requirements

• High School Diploma or GED is required
• Great Verbal and Written Communication Skills
• Working Knowledge of Windows Based Operating Systems including Google Chrome
• Can Demonstrate Product Knowledge once Nesting Period is Complete
• Ability to Adapt in a Fast-Changing Environment
• Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements. Processor: Intel Core i5 2.1GHz or AMD equivalent (Ryzen 5 or better), Operating System: Windows10(32-bit / 64-bit) or higher, RAM: 8GB or more.
• Webcam
• High speed internet access with download speed of at least 100 and upload speed of at least 10 .
• Must have a desk/workstation in a quiet workspace
• Must be able to attend a full 2-week MANDATORY virtual training Monday-Friday 9am-5pm EST (8am-4pm CST).

Benefits

Employment BENEFITS:

Remote work.

Remote training.

For Full-time employees ONLY :

Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected.

401(k) after 90-day probationary period if elected.

PTO after 6 months of employment.

Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.