Customer Support Assistant

Futura Marketing- und Vertriebsservice GmbH; Remote; USD 10,000 - 60,000; Part time

Job summary

A marketing service company is hiring a remote Customer Support Assistant in Arecibo, Puerto Rico. This part-time role offers flexible day shifts with no prior experience required, as full training will be provided. Responsibilities include responding to customer inquiries, updating records, and addressing delivery issues. The pay ranges from $21 to $26 per hour, with supportive onboarding and a focus on teamwork. Join now to work from home in Puerto Rico and start your career in customer support!

Benefits

$21-$26/hour, paid weekly

Flexible part-time scheduling

Training and tools provided

Supportive and inclusive team

Structured onboarding process

Qualifications

• No support experience required.
• Must reside in Puerto Rico.

Responsibilities

• Respond to customer emails and inquiries.
• Update order and shipping records.
• Help resolve delivery-related issues.
• Log support activity accurately.

Skills

Strong written communication

Basic computer skills

Detail-oriented

Dependable

Fluent in English

Job description

Futura Marketing is hiring a remote Customer Support Assistant in Arecibo, Puerto Rico. This is a part‑time position with weekday day shifts. No prior experience required — full training provided. Pay: $21‑$26/hour.

Responsibilities

• Respond to customer emails and inquiries
• Update order and shipping records
• Help resolve delivery‑related issues
• Follow service workflows and scripts
• Log support activity accurately
• Escalate complex requests when needed

Requirements

• No support experience required
• Strong written communication
• Basic computer and typing skills
• Detail‑oriented and dependable
• Fluent in English
• Must reside in Puerto Rico

Employee Advantages

• $21‑$26/hour, paid weekly
• Remote work within Puerto Rico
• Flexible part‑time scheduling
• Training and tools provided
• Supportive and inclusive team
• Structured onboarding process

Live in Puerto Rico and want to work from home? Apply now to join Futura Marketing as a Customer Support Assistant. A simple resume is required — we'll take care of the rest!