Customer Support

Apex Systems; Kansas City (MO); On-site; USD 63,039,000 - 80,231,000; Full time

Benefits offered by this job

Medical Insurance

401K

ESPP

HSA

Employee Assistance Program

Job summary

Everforth Apex Systems is seeking a Sales Operations and Category Management Support professional for Carlisle, PA, onsite 3 days a week. The role focuses on product data maintenance, reporting, and cross-functional collaboration across multiple business systems.

You will generate and validate sales and category performance reports, provide analytical support, and help optimize promotions and pricing while coordinating market development activities. Strong detail orientation is essential.

Qualifications

• Education: A college degree or equivalent work experience.
• Experience building sales and customer trend reporting.
• High attention to detail and a self-starter mentality.
• Familiarity with internal systems; IDW knowledge is a plus.

Responsibilities

• Manage and maintain product master data including UPC setup, audits and lifecycle updates.
• Generate, validate, and distribute sales, category, and business performance reports.
• Provide analytical and operational support to Category Management teams.

Skills

Sales trend reporting

Attention to detail

Internal systems familiarity

Education

College degree or equivalent

Tools

IDW

Job description

# Customer SupportApply**Job#: 3053215****Job Description:**Sales Operations and Category Management Support**Location:** Carlisle, PA - 3 days/week onsiteRole OverviewThis role provides ongoing Sales Operations, Category Management, Item Management, and Market Development support. The position involves product data maintenance, reporting, promotion administration, store project coordination, and cross-functional support across multiple business systems and stakeholders.Key Responsibilities* Manage and maintain product master data, including UPC setup, audits, and item lifecycle updates.* Generate, validate, and distribute sales, category, and business performance reports.* Provide analytical and operational support to Category Management teams.* Develop insights and recommendations through business reporting and trend analysis.* Set up, monitor, and track promotional and pricing deals.* Coordinate market development activities, including store installations, remodels, and closures.Required Qualifications**Education:** A college degree or equivalent work experience is required.**Experience:** Experience building sales and customer trend reporting is required. Candidates must have a high attention to detail and a self-starter mentality. Familiarity with relevant internal systems is necessary; experience with IDW is considered in lieu of specific system knowledge.Preferred Qualifications* An analytics or business degree is preferred.* Project management experience is a plus. *Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.**Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy**Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.**Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.**If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.**UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.***Employee Type:** Contract**Location:** Kansas City, MO, US**Job Type:****Date Posted:** October 5, 2026**Pay Range:** $22 - $28 per hour