Customer Success Specialist — Insurance & Claims Support
Jonsnowden
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Benefits offered by this job
Job summary
Jon Snowden - State Farm Agent in Ashland, OR is seeking a Customer Service Representative to join the local agency. You will help customers with policy information, changes, and claims, delivering a friendly, accurate service experience.
This role emphasizes detail-oriented work, multitasking, and a customer-first mindset, with opportunities for advancement and development within the agency.
Qualifications
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Skills
Job description
Jon Snowden - State Farm Agent in Ashland, OR is seeking a Customer Service Representative to join the local agency. You will help customers with policy information, changes, and claims, delivering a friendly, accurate service experience.
This role emphasizes detail-oriented work, multitasking, and a customer-first mindset, with opportunities for advancement and development within the agency.
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