Customer Success Specialist II- NY

Description GovDeals; New York (NY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

GovDeals is transforming how government and public-sector organizations sell surplus and seized assets, and we’re looking for a driven, relationship-focused Client Success Specialist II to help power that mission.

In this role, you’ll serve as a trusted partner to government clients, inventorying, photographing and uploading of surplus government assets via the successful use of our leading online auction platform while assisting government agencies to maximize value, efficiency, and results.

Qualifications

• Experience in client-facing roles with government or public sector.
• Ability to travel frequently and work onsite.
• Detail-oriented with data handling and asset cataloging.

Responsibilities

• Process assigned government accounts with hands-on support.
• Collaborate with sales and client service teams to grow utilization.
• Travel for on-site client engagements and relationship management.

Job description

GovDeals is transforming how government and public-sector organizations sell surplus and seized assets—and we’re looking for a driven, relationship-focused Client Success Specialist II to help power that mission. In this role, you’ll serve as a trusted partner to government clients, inventorying, photographing and uploading of surplus government assets via the successful use of our leading online auction platform while assisting government agencies to maximize value, efficiency, and results.

As a key member of our client-facing team, you’ll assist in processing an assigned portfolio of government accounts, delivering hands‑on processing, ongoing support, and strategic guidance both remotely and onsite. You’ll collaborate closely with sales and client service leaders to expand client utilization, protect existing relationships, and identify opportunities to re-engage inactive accounts. With significant travel and direct client interaction, this role is ideal for a self‑starter who enjoys being in the field, building long‑term partnerships, and making a measurable impact.