Customer Success Specialist II- NY

Liquidity Services Inc.; New York (NY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Liquidity Services Inc. seeks a Client Success Specialist II to partner with government clients, inventorying, photographing, and uploading surplus assets via GovDeals platform while maximizing value and efficiency.

The role involves processing an assigned portfolio, delivering hands-on support, and providing strategic guidance both remotely and onsite with significant travel and direct client interaction.

Qualifications

• Relationship-focused and driven to build trusted government partnerships.
• Experience assisting government clients with asset processing and optimization.
• Willingness to travel and engage directly with clients in the field.

Responsibilities

• Process an assigned portfolio of government accounts with hands-on support.
• Provide ongoing client success guidance remotely and onsite.
• Collaborate with sales and client service leaders to expand usage and protect relationships.

Job description

GovDeals is transforming how government and public-sector organizations sell surplus and seized assets—and we’re looking for a driven, relationship-focused Client Success Specialist II to help power that mission. In this role, you’ll serve as a trusted partner to government clients, inventorying, photographing and uploading of surplus government assets via the successful use of our leading online auction platform while assisting government agencies to maximize value, efficiency, and results.

As a key member of our client-facing team, you’ll assist in processing an assigned portfolio of government accounts, delivering hands‑on processing, ongoing support, and strategic guidance both remotely and onsite. You’ll collaborate closely with sales and client service leaders to expand client utilization, protect existing relationships, and identify opportunities to re-engage inactive accounts. With significant travel and direct client interaction, this role is ideal for a self‑starter who enjoys being in the field, building long‑term partnerships, and making a measurable impact.