Customer Success & Solutions Specialist

Applied Industrial Technologies; Walton (KY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health, vision, and dental coverage

401(k) w/ company match

Paid vacation and company holidays

Tuition reimbursement

Personalized training and development program

Job summary

Applied Industrial Technologies is seeking a Customer Service Representative in Walton, Kentucky. This role involves assisting customers, addressing their inquiries, and contributing to sales goals, offering a diverse and rewarding experience in a leading industrial distribution company.

The ideal candidate should possess strong communication skills and have a high school diploma. Numerous benefits include health coverage, vacation, and tuition reimbursement, fostering a pathway for career advancement.

Qualifications

• 6 months of customer service experience preferred.
• Ability and desire to learn new systems and processes quickly.
• Enjoys working with computers and basic Microsoft Office knowledge.

Responsibilities

• Assist customers by phone and in person.
• Meet and exceed monthly sales goals.
• Process quotes, take orders and provide post-order service.

Skills

Customer service experience

Strong communication skills

Attention to detail

Basic Microsoft Office knowledge

Education

High school diploma or equivalent

Tools

SAP / ERP knowledge

Google search engine

Job description

Applied Industrial Technologies is seeking a Customer Service Representative in Walton, Kentucky. This role involves assisting customers, addressing their inquiries, and contributing to sales goals, offering a diverse and rewarding experience in a leading industrial distribution company.

The ideal candidate should possess strong communication skills and have a high school diploma. Numerous benefits include health coverage, vacation, and tuition reimbursement, fostering a pathway for career advancement.