Customer Success & Service Rep – Insurance Support

Julie Runk-Coffelt - State Farm Agent; Alliance (OH); Presencial; USD 32 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Pet friendly office

Licensing Assistance

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

Company parties

Dental insurance

Free food & snacks

Resumo da oferta

Julie Runk-Coffelt - State Farm Agent in Alliance, OH seeks a Customer Service Representative to deliver exceptional service and help clients with insurance and financial services. You will assist customers with policy questions, quotes, and account updates in a friendly, professional manner.

You will listen to customer needs, coordinate with the agent team, and maintain accurate records to support community relationships and agency growth.

Qualificações

• Commitment to delivering high-quality customer service.
• Strong verbal and written communication and interpersonal skills.
• Detail-oriented with ability to multitask in a busy office.
• Prior customer service experience preferred.

Responsabilidades

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Conhecimentos

Customer service

Communication skills

Multitasking

Prior CS experience

Descrição da oferta de emprego

Julie Runk-Coffelt - State Farm Agent in Alliance, OH seeks a Customer Service Representative to deliver exceptional service and help clients with insurance and financial services. You will assist customers with policy questions, quotes, and account updates in a friendly, professional manner.

You will listen to customer needs, coordinate with the agent team, and maintain accurate records to support community relationships and agency growth.