Customer Success & Sales Coordinator - Printing & Packaging

AWT Labels & Packaging; Minneapolis (MN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading packaging company in Minneapolis, MN is searching for a Customer Service Associate. This role involves processing customer orders, providing updates, and maintaining inventory levels while adhering to ISO standards. Candidates should have a high school diploma, attention to detail, and experience with Microsoft Office. The company offers benefits including medical and vision insurance, plus a 401(k) plan.

Qualifications

• 1-2 years printing experience is helpful.
• Previous customer service experience preferred.
• Computer training or experience.

Responsibilities

• Process customer orders into ERP System, ensuring proper job handling.
• Communicate order updates and product information to customers.
• Review accuracy of customer P.O. and specifications against quotes.
• Prepare customer billing packets and job folders for invoicing.

Skills

Pleasant communication

Attention to detail

Timeline management

Ability to multi-task

Proficient with Microsoft Word, Excel, Outlook

Education

High school diploma or equivalent GED

Job description

A leading packaging company in Minneapolis, MN is searching for a Customer Service Associate. This role involves processing customer orders, providing updates, and maintaining inventory levels while adhering to ISO standards. Candidates should have a high school diploma, attention to detail, and experience with Microsoft Office. The company offers benefits including medical and vision insurance, plus a 401(k) plan.