Customer Success Research Director — Brand Insights Lead

Nielsen Consumer LLC; Chicago (IL); Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Flexible working environment

Health insurance

Parental leave

Life insurance

Education support

Job summary

NIQ is seeking a dynamic Senior Research Director of Customer Success for the North America Brand Consulting team. This role is remote in the United States and leads client relationships, research design, and market insights with a focus on brand tracking excellence.

The position requires 5–7 years in brand/ad tracking, strong leadership, and the ability to mentor teammates while driving innovation across projects and proposals.

Qualifications

• Minimum of 5-7 years of brand and ad tracking experience.

Responsibilities

• Help build and maintain strong client relationships, inspiring confidence in NIQ's premium fact-based consultation.

Skills

Brand and ad tracking

Client relationship management

Leadership and mentorship

Proposal development

Strategic thinking

Communication and presentation

Change management

Education

Bachelor's degree in business, mathematics, or sciences

Job description

NIQ is seeking a dynamic Senior Research Director of Customer Success for the North America Brand Consulting team. This role is remote in the United States and leads client relationships, research design, and market insights with a focus on brand tracking excellence.

The position requires 5–7 years in brand/ad tracking, strong leadership, and the ability to mentor teammates while driving innovation across projects and proposals.