Customer Success & Relations Advocate (Flexible Schedule)

Toddmarkman; Northbrook (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Toddmarkman is seeking a Customer Relations Representative to provide exceptional customer experiences and support the agency's growth. The ideal candidate will possess strong communication and problem-solving skills, be customer-focused, and have a desire to help people.

In this role, you will manage customer inquiries, maintain records, and work closely with other team members to ensure satisfaction. Join our collaborative team in Northbrook and contribute to a positive work culture while advancing your career.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Toddmarkman is seeking a Customer Relations Representative to provide exceptional customer experiences and support the agency's growth. The ideal candidate will possess strong communication and problem-solving skills, be customer-focused, and have a desire to help people.

In this role, you will manage customer inquiries, maintain records, and work closely with other team members to ensure satisfaction. Join our collaborative team in Northbrook and contribute to a positive work culture while advancing your career.