Customer Experience Advocate | Flexible Hours & Growth

Gliseljimenez; Summit (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Medical insurance

Dental insurance

Vision insurance

Flexible schedule

Paid time off

Job summary

Gliseljimenez in Summit, New Jersey is seeking a Customer Relations Representative to enhance customer experiences and support agency growth. The ideal candidate should possess strong communication and problem-solving skills, with a customer service background preferred.

This role involves managing inquiries, maintaining records, and coordinating with team members for customer satisfaction. Enjoy a dynamic work culture with opportunities for training and advancement.

Qualifications

• Strong communication and problem-solving skills are essential.
• Previous experience in customer service is preferred.
• Ability to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Job description

Gliseljimenez in Summit, New Jersey is seeking a Customer Relations Representative to enhance customer experiences and support agency growth. The ideal candidate should possess strong communication and problem-solving skills, with a customer service background preferred.

This role involves managing inquiries, maintaining records, and coordinating with team members for customer satisfaction. Enjoy a dynamic work culture with opportunities for training and advancement.